Public Sector Clientele

Public Sector clients are the part of the economy concerned about providing various government services. Public Sector Clientele are controlled by national, state or provincial and local governments. EI Public Sector Clientele represent state and local government, education and federal government agencies. This clientele provides critical services, such as, K-12 and Higher Education, National Defense, Homeland Security, Police Protection, Fire Fighting, Urban Planning, Health Care, Security Services, Weather, National Science and Technology, to name a few. Public Sector Clientele routinely hire private corporations to provide technology products and services. EI is an 8(a) SBA Certified Minority IT Reseller of leading data center servers, storage and networking; business intelligence tools and CyberSecurity software and services. Our core values at EI are: Integrity, Team Work, Innovation and Agility. We assist our clients in executing their visions!

EI Assists our Public Sector Clients in Executing Their Visions

Expertise–HPC at NIST

NIST had HPC cluster mostly tier three white box systems. EI wins first upgrade contract in 2012 and deliver tier one hardware with onsite support. After being able to run hardware side by side, the client was able to quantify the value of tier one vs tier three hardware. FY2016 upgrade now requires onsite support. They not only realized the decrease of downtime but they also have the flexibility to extend support coverage beyond three years.

Problem Solving –NTIS Support Issue

Million-dollar complete agency server system upgrade at NTIS. Two fully loaded HPE chassis. During set up 32 servers booting on flash drives – VMware can’t see it flash drives. Client contacts EI, HPE support, and VMware support in a panic. Got HPE CEO involved, problem solved over
the weekend.

• HPE firmware update fixed the issue
• Overview of One View was provided to ease anxiety of NTIS technical staff
• Detailed instructions were provided on how to best escalate support issues and contact information of Federal Support Manager was provided clear instructions on how to escalate support

Execution

U of U SCI competed a HPC Cluster Expansion to include all HPC competitors including installed base vendor, SGI. EI partnered with HP, HPC, NVIDIA, Mellanox, to win the deal. The most difficult part of this deal was coordinating these vendors to enable delivery of pre-released technologies that were required for our team to win! This required international collaboration between engineers located in Israel, San Jose, Oregon and Utah. The successful implementation required after hours efforts over many months to deliver the pre-released products to complete the order. EI’s execution across 4+ vendors via escalations and prioritization proved to be the winning solution!